top of page

Shipping Policy

Thank you for shopping with AngelResin. We strive to provide a seamless shipping experience and ensure your orders arrive in a timely manner. Please review our shipping policy for important details regarding processing times, shipping rates, and delivery expectations.

​

1. Order Processing Time

  • All ready made orders are processed within 3 business days (excluding weekends and holidays).

  • Custom or made-to-order items may require additional processing time, which will be noted on the product page and through your confirmation email.

  • You will receive a confirmation email with tracking information once your order has shipped.

​

2. Shipping Rates & Delivery Estimates

Shipping costs are calculated at checkout based on your location and selected shipping method. Unless otherwise stated, all shipping is provided by Courier, or by Australia Post sent as standard post. Delivery times may vary based on your location, shipping carrier delays, and customs processing for international orders. 

​

3. Shipping Destinations​

  • If your location is not available at checkout, please contact us to discuss possible shipping options.

​

4. Order Tracking & Delivery Issues

  • Once your order has shipped, you will receive a tracking number via email.

  • If your package is delayed, lost, or arrives damaged, please contact us for assistance.

  • We are not responsible for delays caused by the shipping carrier, weather conditions, or customs processes.

​

5. Shipping Costs & Duties

  • Domestic shipping costs are calculated at checkout.

  • International customers are responsible for any customs duties, taxes, or import fees imposed by their country.

  • Refusing to pay customs fees may result in the package being returned to us, and we are unable to issue refunds for shipping costs in such cases.

​

6. Service Interruptions & Holiday Delays

  • Shipping times may be affected by peak holiday seasons, weather events, or unforeseen service interruptions.

  • We recommend placing orders early during busy seasons to avoid delays.

​

7. Changes & Updates to Shipping Policy

We reserve the right to update this Shipping Policy at any time. Changes will take effect immediately upon posting on our website.

​

8. Contact Us

If you have any questions about our shipping policy or need assistance with an order, please reach out to us by email.

​

We appreciate your support and look forward to delivering your order with care.

bottom of page