FAQ

What payment methods do you accept?

We accept major credit cards, PayPal, and other secure payment options available at checkout.

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Do you offer international shipping?

Yes! We ship internationally. Shipping rates and estimated delivery times will be calculated at checkout.

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How can I track my order?

Once your order has shipped, you will receive a tracking number via email. Use this number to track your package on the carrier's website.

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What is your return and refund policy?

Please refer to our Refund Policy for details on returns, exchanges, and refunds.

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Can I place a custom order?

Absolutely! We love creating custom resin pieces. Contact us to discuss your vision, and we’ll work with you to bring it to life.

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How to Care for Resin Cutting Boards​

How do I clean my resin cutting board?

• Hand wash only with warm water and mild soap.

• Do not soak in water or put it in the dishwasher.

• Dry immediately to prevent moisture damage.

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Can I use my resin cutting board for food preparation?

Yes! Our resin cutting boards are made with food-safe materials. However, to preserve the resin design, we recommend using the wooden section for cutting and the resin area for serving.

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How can I maintain my resin cutting board?

• Regularly condition the wooden part with food-safe mineral oil.

• Avoid exposure to high heat or prolonged direct sunlight.

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How to Use Resin Cutting Boards

Can I cut directly on the resin surface?

We do not recommend cutting directly on the resin as it may scratch over time. Instead, use the wooden portion for cutting and the resin area for display or serving.

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Are resin cutting boards heat-resistant?

While resin is durable, it is not heatproof. Avoid placing hot pots or pans directly on the board.

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Can I use my cutting board as a serving tray?

Absolutely! Resin cutting boards make stunning serving platters for cheese, fruits, and appetisers.

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Resin Tumblers​

Are resin tumblers safe to drink from?

Yes! We use food-safe, non-toxic resin to seal our tumblers, ensuring they are safe for everyday use.

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How do I clean my resin tumbler?

• Hand wash only with mild soap and water.

• Do not put it in the dishwasher or soak it for extended periods.

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Can I use my tumbler for hot and cold drinks?

Our tumblers are insulated and can keep your drinks hot or cold for extended periods. However, avoid extreme temperatures that could affect the resin over time.

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Will the resin design fade or peel?

No, our resin tumblers are finished with a high-quality, durable coating designed to withstand the Australian climate. With proper care, the design will remain vibrant and long-lasting.